Medical Report Request

Our Medical Information Management (HIM) Department offers a range of services, including:

  1. Requesting medical reports
  2. Completing insurance forms, EPF (Employees Provident Fund), and SOCSO (Social Security Organisation) claims
  3. Providing reports for other personal matters

You may download the Consent / Release Form here.

Frequently Asked Questions (FAQs)

Submission for a Medical Report
  • You may forward your request by mail or courier to:
    Medical Information Management (HIM)
    2nd Floor, Outpatient Centre (OPC)
    Subang Jaya Medical Centre
    No: 1 Jalan SS12/1A, 47500 Subang Jaya, Selangor.
  • You may also submit your request in-person to:
    Medical Report Service Counter
    2nd Floor, Outpatient Centre,
    Subang Jaya Medical Centre
    No: 1 Jalan SS12/1A, 47500 Subang Jaya, Selangor.
  • Our business hours are:
    Monday to Friday 8.30am – 5.00pm
    Saturday 8.30am – 12.00pm
    Sunday & Public Holiday Closed
  • For more information, you may contact us at:
    Tel: 03-5639 1850/1851/1852
    WhatsApp (messaging only): 019-3384854
Required Documents

To ensure the smooth processing of your request, kindly ensure that the following documents are prepared:

  • Photocopy of patient NRIC front & back
  • Consent for release of information / request letter
  • Necessary supporting documents where applicable
  • Processing fee payable at time of collection
  • Photocopy of applicant’s NRIC front & back if applicant is not patient or insured
Processing Time

The estimated turnaround time for processing your request is approximately 2 to 3 weeks (working days), from the time we receive all the duly completed documents. Please note that the duration for generating the report may be extended based on the complexity of the specific request.

Report Collection
  • Will I be notified when my report is ready?
    Yes, we will notify you regarding the availability of the report through phone/SMS or email. Please ensure that you have provided your contact details to our staff.
  • Where can I collect my report?
    You can personally collect the report at our Medical Report Service counter, located on the 2nd Floor of the Outpatient Centre during office hours. Alternatively, you can request to have the report posted to your current provided address through a courier service.
  • Can I ask someone to collect the report on my behalf?
    Yes. Please provide them with an authorisation letter. This letter should clearly state your consent for the designated person to collect the report on your behalf.
  • Can SJMC post it to my insurance company /PERKESO (SOCSO) /EPF office?
    No. To maintain confidentiality and adhere to the PDPA Act 2010, we will only release the report to the requestor who has provided valid consent or authorisation. This policy ensures the protection of your personal information and mitigates any potential disputes regarding proof of delivery. We appreciate your understanding and cooperation.
Report Fees

Please refer to the fee schedule below:

No. Type of Report Format Fee (RM)
1 Attending Physician Statement (APS) Form RM100
2 Critical Illness / Disability Form RM100
3 Clarification Form RM60
4 Death Claim Form RM100
5 EPF (KWSP) Form RM60
6 Hospital & Surgical (H&S) Claim Form RM60
7 Litigation Report Free Text The amount varies from RM100 onwards, depending on complexity
8 Medical Attendant’s Report (MAR) Form RM100
9 Medical Examiner Form RM100
10 Obstetrics & Gynaecology Form RM100
11 Orang Kurang Upaya (OKU) / Disabled patients Form No Charge (FOC)
12 Personal Accident (PA) Form RM60
13 Police Report Free Text No Charge (FOC)
14 Questionnaire Form RM100
15 Report for Personal Reference Form RM100
16 SOCSO (Perkeso) Form RM60
17 Would Healing Progress Form RM60
Mode of Payment

Payment can be made via:

  • Cash
  • Debit or Credit Card
  • Telegraphic Transfer
  • Cheque to be issued in favour of Subang Jaya Medical Centre, as follows:
    • Registration No: 181788D
    • Account Number: 8007337597
    • Bank Name: CIMB Bank Bhd
    • Bank Address: G01, Empire Shopping Gallery, Jalan SS16/1 47500 Subang Jaya, Selangor.

Once the payment has been successfully made, kindly ensure that the patient's name and MRN number are clearly mentioned on the payment slip. Please send an email with a copy of the payment slip to