International Patient Care (IPC)

Providing you the convenience of an end-to-end service

World-class Healthcare Provider in Malaysia

Malaysia is one of the prominent players in medical tourism, with an estimated influx of 1.2 million international patients seeking medical care in Malaysia annually. Amidst the advanced medical infrastructure, the affordability, comfortable climate and warm hospitality provide solid reasons for international patients to seek holistic healthcare services beyond their home ground.

SJMC invested its commitments and efforts to raise the bar of excellence in delivering exceptional end-to-end services to their patients, supporting the Government's initiative by positioning the country as a safe and trusted destination for top-notch healthcare services, and elevating excellence in medical and service offerings.

SJMC is selected as one of the four finalists for the Flagship Medical Tourism Hospital Programme 2023-2025 by the Malaysia Healthcare Travel Council (MHTC). The finalists were carefully selected through an extensive and rigorous qualifying process that involved data analysis and on-site assessments. The programme recognises SJMC's dedication to providing world-class medical care of international standards and commitment to fostering a patient-centric experience specifically tailored to international patients.

Chief Executive Officer Mr Bryan Lin receiving the Flagship Medical Tourism Hospital plaque from the Minister of Health, Yang Berhormat Dr. Zaliha Mustafa
Subang Jaya Medical Centre (SJMC) Chief Executive Officer Mr Bryan Lin receiving the Flagship Medical Tourism Hospital plaque from the Minister of Health, Yang Berhormat Dr. Zaliha Mustafa

Trusted for Clinical Excellence & Patient Experience

SJMC: Your Choice for Advanced Regional Healthcare

The holistic approach to healthcare prioritises not just medical expertise but also patient well-being. Searching and navigating for healthcare options especially for international patients can be a stressful matter. SJMC establishes a one-stop medical concierge to be of assistance at every step of the medical journey.

Accreditations & Awards

To be the finalist for the Flagship Medical Tourism Hospital Programme, SJMC is recognised and awarded for demonstrating exceptional commitment to the following:

JCI
MSQH
ACHS
ISO Certified

Patient Experience

In SJMC, we provide certified and superior medical care, prioritising patient comfort, convenience, and emotional well-being throught dedicated services like concierge assistance, cultural sensitivity, and language support

Discover SJMC International Patients' Review

Hafiz
Bangladesh

5 Star Rating
Amazing, top-class facilities with well-trained, kind, and professional staff all around. I prefer it over some other top-ranking hospitals in the ASEAN region

Budi
Indonesia

5 Star Rating
Wonderful hospitality, excellent facilities, and incredibly helpful staff... They made my experience smooth and pleasant

Don
Canada

5 Star Rating
The service has always been quick, the support staff are efficient and the doctors are caring and explain their findings very well... the cost is quite reasonable compared to western countries

Ernesto
USA

5 Star Rating
The care, concern, and assistance provided is much appreciated. IPC staff showed genuine concern in caring for me during my admission and follow-up

Hinata
Japan

5 Star Rating
The support from the staff made my health check-up here an incredible experience. I definitely look forward to returning for the next check-up

A Seamless International Patient Journey and Experience

The International Patient Care (IPC) team that manages the one-stop medical concierge is committed to providing a seamless and comfortable experience for local and international patients with dedicated support, making healthcare journey smooth and stress-free.

Here's what a patient can expect from the SJMC healthcare journey with IPC team:

Supporting Our International Patient's Journey

SJMC's Comprehensive Hospital Facilities

SJMC 24/7 Emergency Room

24/7 Emergency Room
SJMC 24/7 Pharmacy

24/7 Pharmacy

Brain Suite

Cath Lab
SJMC Diagnostic Services

Diagnostic Services
SJMC Endoscopy

Endoscopy
SJMC Daycare Surgery

Daycare Surgery
SJMC Haemodialysis

Haemodialysis

Health Screening Centre
SJMC Inpatient Beds (Critical and Non-critical)

Inpatient Beds (Critical and Non-critical)
SJMC Laboratory and Pathology

Laboratory & Pathology
SJMC Medical and Radiation Oncology

Medical & Radiation Oncology
SJMC Nuclear Medicine

Nuclear Medicine
SJMC Operating Theater

Operating Theater
SJMC Outpatient Clinics

Outpatient Clinics
SJMC Radiology

Radiology
SJMC Interventional Radiology

Interventional Radiology
SJMC Rehabilitative Services

Rehabilitative Services

Subang Jaya
Medical Centre

IPC at Subang Jaya Medical Centre (SJMC) is a one-stop medical concierge that offers assistance and support to local patients and international patients.

Our team of multi-lingual IPC staff provides coordination and prompt accessibility to medical care 24/7, focused on meeting the preferred needs of our patients and their families – before, during and after their visits to our hospitals.

We aim to make a difference, add value at every step of our patient's journey and are ever willing to go the extra mile at every step of our patient's journey

Medical Arrangements Concierge Services
Specialist Appointment Orientation and Chaperone
Health Screening Appointment Interpreter Services
Bill Estimation Hotel Arrangement
Direct Hospital Admission Visa Application
Evacuation Short-term Visit Pass Extension

Contact Information

International Patients Support WhatsApp (8am-6pm): +60193336302

24-Hour Contact Centre: +603 56391212

TeleConnect Centre for Medical Enquiry (8am-6pm): +603 56391818

Email: sjmc.ipc@rsdhealth.com

You can contact our International Care Team in Malaysia

Start Your Seamless Healthcare Experience With SJMC

Complimentary disabled-friendly transport for airport transfers

(KLIA 1, KLIA 2 & Sultan Abdul Aziz Shah Airport) is available for international patients.

* Terms & conditions apply

Connect me with SJMC International Patient Care
See Our Location - Subang Jaya Medical Centre

Subang Jaya Medical Centre

No. 1 1 Jalan SS12/1A, 47500 Subang Jaya Selangor

Call Now Subang Jaya Medical Center For International Patient Care

Contact Our International Patient Care

Email Our Representative Officer For Further Inquiries

Email Our International Patient Care

24 Hour Service at Subang Jaya Medical Centre

SJMC General 24-Hour Careline