International Patient Care (IPC)

Exceptional patient healthcare with understanding

At Subang Jaya Medical Centre (SJMC), we recognise that offering exceptional healthcare means responding to a patient as an individual. That dedication to personalised patient care is vital when it comes to meeting the needs of our international patients.

Understanding complex health conditions can be challenging. We know that receiving your healthcare in an international setting can add to that challenge. That's why at Subang Jaya Medical Centre (SJMC), we have a dedicated team here to help.

While traveling abroad for medical treatment can be a critical decision, with a dedicated International Care Team looking after you during your time with us, we ensure you feel at home as quickly as possible. Our International Care Team will be with you through your entire patient journey, helping you understand the processes involved and, most importantly, providing you and your family personalised care and respect during a potentially difficult time in a place far from home

SJMC is recognised as a finalist for the Flagship Medical Tourism Hospital Programme 2023 – 2025 by Malaysia Healthcare Travel Council (MHTC) to establish Malaysia as a globally renowned icon for healthcare travel, delivering exceptional end-to-end patient experiences anchored on medical excellence, service excellence, and international branding. It receives both local patients across Malaysia and international patients across the Asia Pacific.

Pioneering clinical practice of private hospitals in Malaysia

Subang Jaya Medical Centre (SJMC) is widely recognised for our pioneering clinical practice, and we are proud to be at the forefront of delivering outstanding private healthcare in the region. We employ some of the most advanced medical technologies and leading specialists in Asia for a range of multi-disciplinary indications.

Our hospital is renowned for delivering safe and effective care, providing both world-class private healthcare for expats and outstanding services to valued international patients from around the globe.

Our dedicated International Care Team

Our International Care Team is here to guide you through your journey to health. They can help you in finding the right consultants, booking appointments, arranging your accommodations, assisting in admissions and providing guidance during your time in Subang Jaya Medical Centre (SJMC). Our range of international patient services include:

Appointment Booking

Visa Application

Interpreter Services

Medical Referral

Assistance on Admission & Discharge

Financial Counselling & Cost Estimation


One-stop medical centre for International Patient Care (IPC)

IPC at Subang Jaya Medical Centre (SJMC) is a one-stop medical concierge that offers assistance and support to local patients and international patients.

Our team of multi-lingual IPC staff provides coordination and prompt accessibility to medical care 24/7, focused on meeting the preferred needs of our patients and their families – before, during and after their visits to our hospitals.

We aim to make a difference, add value at every step of our patient’s journey and are ever willing to go the extra mile at every step of our patient’s journey.  

Medical Arrangements Concierge Services
Specialist Appointment Orientation and Chaperone
Health Screening Appointment Interpreter Services
Bill Estimation Hotel Arrangement
Direct Hospital Admission Visa Application
Evacuation Short-term Visit Pass Extension

Contact Information

International Patients Support WhatsApp (8am-6pm): +60193336302

24-Hour Contact Centre: +603 56391212

TeleConnect Centre for Medical Enquiry (8am-6pm): +603 56391818


You can contact our International Care Team in Malaysia

Our International Patient Centre serves as the first point of contact for international patients seeking care at our Hospitals.

Contact Information

Telephone: +603 56391212


For Patient Feedback & Satisfaction, please email to:

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