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Emergency Department

Our Emergency Department operates 24/7, delivering fast, comprehensive care for all urgent medical and surgical emergencies. Led by a Consultant Emergency Medicine Physician, our team of experienced doctors, nurses, and allied health professionals is committed to providing patient-centered care with speed, precision, and compassion.

A dedicated 24-hour ambulance service ensures safe and timely transfers to our facility when every second counts.

You can trust our emergency care team to ensure you receive the right attention, right when you need it.

Main Emergency Contact: +6019-9000 330 Landlines: +603 5639 1213 / 1233 / 1848

It is an emergency if you experience:

  • Stroke or sudden body weakness
  • Breathing difficulties
  • Fainting or loss of consciousness
  • Paediatric or neonatal distress
  • Vomiting blood
  • Passing blackish stool
  • Severe bleeding
  • Fit and/or epileptic seizure
  • Seizures
  • Road accidents
  • Broken or displaced bones
  • Fractures, bone dislocation or severe sprain
  • Stomach pain
  • Severe back pain

What Happens at the Emergency Department?

  • Once you're at the A&E, please register at reception. A doctor or nurse will assess your condition and decide on further action — this is called triage.
  • You may be triaged to one of the three zones, depending on the severity of your case.
  • Within these zones, we are able to access all other hospital departments to offer medical and surgical assessments, as well as urgent treatments.
  • There is an operational standard in place for emergency services, where the majority of people attending any Emergency Department should be seen, diagnosed, and treated within a set timeframe upon arrival.

Emergency Team

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Our Emergency Department is equipped with cutting-edge technology and rapid response teams for critical care situtations.

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We prioritize timely interventions to ensure the best possible outcome for our patient in emergency situations.

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Our team is committed to delivering immediate and precise medical interventions during critical health crises