International Patient Care
World-class care & one-stop healthcare for international patients.
World-class Healthcare Provider in Malaysia
Malaysia is one of the prominent players in medical tourism, with an estimated influx of 1.2 million international patients seeking medical care in Malaysia annually. Amidst the advanced medical infrastructure, the affordability, comfortable climate and warm hospitality provide solid reasons for international patients to seek holistic healthcare services beyond their home ground.
SJMC invested its commitments and efforts to raise the bar of excellence in delivering exceptional end-to-end services to their patients, supporting the Government's initiative by positioning the country as a safe and trusted destination for top-notch healthcare services, and elevating excellence in medical and service offerings.
SJMC is selected as one of the four finalists for the Flagship Medical Tourism Hospital Programme 2023-2025 by the Malaysia Healthcare Travel Council (MHTC). The finalists were carefully selected through an extensive and rigorous qualifying process that involved data analysis and on-site assessments. The programme recognises SJMC's dedication to providing world-class medical care of international standards and commitment to fostering a patient-centric experience specifically tailored to international patients.
Trusted for Clinical Excellence & Patient Experience
The holistic approach to healthcare prioritises not just medical expertise but also patient well-being. Searching and navigating for healthcare options especially for international patients can be a stressful matter. SJMC establishes a one-stop medical concierge to be of assistance at every step of the medical journey.
Accreditations & Awards
To be the finalist for the Flagship Medical Tourism Hospital Programme, SJMC is recognised and awarded for demonstrating exceptional commitment to the following:
Joint Commission International (JCI)
Joint Commission International (JCI) is a global healthcare accreditation leader that ensures quality of care remains a key priority for healthcare providers across the globe.
Malaysia Society for Quality in Health (MSQH)
MSQH is the leading Malaysian organisation which promotes and improves safety and quality in the provision of healthcare services in Malaysia.
The Australian Council on Healthcare Standards International
The Australian Council on Healthcare Standards International as a Centre of Excellence (ACHSI COE) awarded for SJMC's oncology services and published survival rates for breast & nasopharyngeal cancers.
SAMM 440 SJMC Medical Laboratory
SJMC's pathology laboratory has been accredited with MS ISO 15189:2012 since 2009 for reliability and accuracy of diagnostic tests.
Patient Experience
In SJMC, we provide certified and superior medical care, prioritising patient comfort, convenience, and emotional well-being throught dedicated services like concierge assistance, cultural sensitivity, and language support
Discover SJMC International Patients' Review
Amazing, top-class facilities with well-trained, kind, and professional staff all around. I prefer it over some other top-ranking hospitals in the ASEAN region
Wonderful hospitality, excellent facilities, and incredibly helpful staff... They made my experience smooth and pleasant
The service has always been quick, the support staff are efficient and the doctors are caring and explain their findings very well... the cost is quite reasonable compared to western countries
The care, concern, and assistance provided is much appreciated. IPC staff showed genuine concern in caring for me during my admission and follow-up
The support from the staff made my health check-up here an incredible experience. I definitely look forward to returning for the next check-up
A Seamless International Patient Journey and Experience
The International Patient Care (IPC) team that manages the one-stop medical concierge is committed to providing a seamless and comfortable experience for local and international patients with dedicated support, making healthcare journey smooth and stress-free.
Here's what a patient can expect from the SJMC healthcare journey with IPC team:
Supporting Our International Patient's Journey
SJMC's Top Medical Specialties
SJMC's Comprehensive Hospital Facilities
Start Your Seamless Healthcare Experience With SJMC
Complimentory disabled-friendly transport for airport transfers (KLIA, KLIA 2 & Sultan Abdul Aziz Shah Airport) is available for international patients. *Terms & Conditions Apply