Our Medical Information Management (HIM) Department offers a range of services, including:

  • Requesting medical reports
  • Completing insurance forms, EPF (Employees Provident Fund), and SOCSO (Social Security Organisation) claims
  • Providing reports for other personal matters

You may download the Consent / Release Form here.

FAQs About Medical Report Request Care

You may forward your request by mail or courier to:
Medical Information Management (HIM)
2nd Floor, Outpatient Centre (OPC),Subang Jaya Medical Centre, No: 1 Jalan SS12/1A, 47500 Subang Jaya, Selangor.
You may also submit your request in-person to:
Medical Report Service Counter
2nd Floor, Outpatient Centre, Subang Jaya Medical Centre, No: 1 Jalan SS12/1A, 47500 Subang Jaya, Selangor.
Our business hours are:
  • Monday to Friday:8.30am – 5.00pm
  • Saturday:8.30am – 12.00pm
  • Sunday & Public Holiday:Closed
For more information, you may contact us at:
Tel: 03-5639 1850/1851/1852
WhatsApp (messaging only): 019-3384854
Email: medicalreportsj@asia1health.com

To ensure the smooth processing of your request, kindly ensure that the following documents are prepared:
  • Photocopy of patient NRIC front & back
  • Consent for release of information / request letter
  • Necessary supporting documents where applicable
  • Processing fee payable at time of collection
  • Photocopy of applicant’s NRIC front & back if applicant is not patient or insured

The estimated turnaround time for processing your request is approximately 2 to 3 weeks (working days), from the time we receive all the duly completed documents. Please note that the duration for generating the report may be extended based on the complexity of the specific request.

  • Will I be notified when my report is ready?
    Yes, we will notify you regarding the availability of the report through phone/SMS or email. Please ensure that you have provided your contact details to our staff.
  • Where can I collect my report?
    You can personally collect the report at our Medical Report Service counter, located on the 2nd Floor of the Outpatient Centre during office hours. Alternatively, you can request to have the report posted to your current provided address through a courier service.
  • Can I ask someone to collect the report on my behalf?
    Yes. Please provide them with an authorisation letter. This letter should clearly state your consent for the designated person to collect the report on your behalf.
  • Can SJMC post it to my insurance company /PERKESO (SOCSO) /EPF office?
    No. To maintain confidentiality and adhere to the PDPA Act 2010, we will only release the report to the requestor who has provided valid consent or authorisation. This policy ensures the protection of your personal information and mitigates any potential disputes regarding proof of delivery. We appreciate your understanding and cooperation.

Please refer to the fee schedule below:
FEE SCHEDULE
No.Type of ReportFormatFee (RM)
1Attending Physician Statement (APS)FormRM100
2Critical Illness / DisabilityFormRM100
3ClarificationFormRM60
4Death ClaimFormRM100
5EPF (KWSP)FormRM60
6Hospital & Surgical (H&S) ClaimFormRM60
7Litigation ReportFree TextThe amount varies from RM100 onwards, depending on complexity
8Medical Attendant’s Report (MAR)FormRM100
9Medical ExaminerFormRM100
10Obstetrics & GynaecologyFormRM100
11Orang Kurang Upaya (OKU) / Disabled patientsFormNo Charge (FOC)
12Personal Accident (PA)FormRM60
13Police ReportFree TextNo Charge (FOC)
14QuestionnaireFormRM100
15Report for Personal ReferenceFormRM100
16SOCSO (Perkeso)FormRM60
17Would Healing ProgressFormRM60

Payment can be made via:
  • Cash
  • Debit or Credit Card
  • Telegraphic Transfer
  • Cheque to be issued in favour of Subang Jaya Medical Centre, as follows:
    • Payable to: SJP MEDICAL CENTRES SDN BHD-SJMC
    • Registration No: 198901004482 (181788D)
    • Account Number: 8007337597
    • Bank Name: CIMB BANK BHD
    • Bank Address: Empire Gallery Subang Jaya, G01, Empire Shopping Gallery, Jalan SS 16/1, 47500, Subang Jaya, Selangor
    • Swift No: CIBBMYKLXXX

    Or

    • Payable to: SJP MEDICAL CENTRES SDN BHD-SJMC
    • Registration No: 198901004482 (181788D)
    • Account Number: 0116733013
    • Bank Name: CITIBANK BERHAD
    • Bank Address: Level 45, Menara Citibank, No.165, Jalan Ampang, 50450, Kuala Lumpur
    • Swift No: CITIMYKLXXX

    Once the payment has been successfully made, kindly ensure that the patient's name and MRN number are clearly mentioned on the payment slip. Please send an email with a copy of the payment slip to medicalreportsj@asia1health.com